Responsible Gaming

Gamble responsibly

Responsible gambling means making deliberate choices about when, how often and how much you gamble. Before playing, consider whether gambling fits comfortably within your budget and your other commitments. Only gamble with money you can afford to lose, and never use money needed for rent, bills, food, education, debt repayments or other essential expenses.

Gambling outcomes are based on chance. Previous results do not determine future results, and there is no reliable strategy that can guarantee a win. A win does not mean that another win is more likely, while a loss does not make a win due. Trying to recover losses by continuing to gamble can increase financial and emotional pressure.

Keep gambling separate from everyday spending. Set a budget before you start and treat that amount as entertainment spending. When the budget is used, stop for the day or session. Do not increase your budget because you are losing, and do not borrow money, sell belongings or use credit to continue gambling.

• Set a time limit before you begin and take regular breaks.
• Set a spending limit that reflects your personal circumstances.
• Keep track of deposits, bets, wins and losses rather than relying on memory.
• Avoid gambling when you are upset, stressed, tired, bored or under the influence of alcohol or other substances.
• Do not gamble to win back money you have lost.
• Do not let gambling interfere with work, study, relationships, sleep or other activities.
• Talk openly with someone you trust if gambling is becoming difficult to manage.

Tools to help you stay in control

Planning ahead can make it easier to keep gambling within safe boundaries. Depending on the features available to you, account tools may allow you to set deposit, spending or session limits, take a break from gambling, or request a longer period of account restriction. These tools are intended to support your decisions and should be used before you feel under pressure.

A limit is most effective when it is realistic and based on your income, expenses and other responsibilities. Consider setting limits for both money and time. A time limit can help prevent long sessions, while a financial limit can reduce the risk of spending more than planned. Review your settings regularly, particularly if your financial or personal circumstances change.

If you think you need to stop gambling, consider using an account break or self-exclusion option where available. Self-exclusion is a more serious restriction than a short break and is designed for people who want to prevent themselves from accessing gambling services for a chosen period or longer. Read the relevant conditions carefully and do not try to bypass a restriction by creating or using another account.

Practical steps before and after a gambling session

1. Decide how much time and money you are prepared to spend.
2. Check that the amount is affordable after your essential costs and financial commitments.
3. Use the available account controls to apply your chosen limits.
4. Play only for the period you planned and stop when your limit is reached.
5. Review your activity honestly and consider taking a break if the session lasted longer or cost more than expected.

Account controls cannot remove every risk associated with gambling. You remain responsible for making careful decisions, monitoring your activity and asking for help if you are concerned. If a tool does not operate as expected, stop gambling and seek assistance through the available support or account channels.

Recognising when gambling may be a problem

Problem gambling can develop gradually. Some people may not recognise the issue until gambling has affected their finances, relationships, work, study or wellbeing. There is no need to wait until the situation becomes severe before taking action. If gambling is causing concern, reducing access and speaking with a qualified support service can be useful first steps.

You may wish to pause and seek support if you notice any of the following signs:

• You spend more time or money gambling than you intended.
• You frequently think about gambling or plan your day around it.
• You feel restless, irritable or uncomfortable when you try to stop.
• You gamble with money intended for bills, household costs or other essentials.
• You increase the amount or frequency of gambling to achieve the same excitement.
• You return to gambling to recover losses.
• You hide, minimise or mislead others about your gambling.
• You borrow money, use credit or sell possessions to fund gambling.
• Gambling affects your work, study, sleep, health or relationships.
• You feel anxious, ashamed, hopeless or distressed because of gambling.
• You have tried to cut back or stop but have not been able to do so.

One sign does not provide a diagnosis, but it can be a reason to review your gambling and take a break. Consider telling a trusted person what is happening. An honest conversation can help you stay accountable and reduce the pressure of dealing with the issue alone. A qualified gambling counsellor or health professional can provide confidential advice suited to your circumstances.

Protecting your finances and personal information

If gambling is affecting your finances, consider separating gambling funds from money used for household needs. Review bank statements and account activity, cancel unnecessary payment access where appropriate, and speak with a financial counsellor about debts or budgeting concerns. Do not share account passwords or payment details with another person, and do not allow someone else to gamble through your account.

Getting support

Support is available for anyone affected by gambling, including family members, partners and friends. You can contact a gambling support service, a qualified counsellor, your doctor or another trusted health professional. Australian support options may differ between states and territories, so choose a service that is available in your location and appropriate to your needs.

If you are worried about someone else, approach the conversation calmly and without judgement. Explain what you have noticed, listen to their concerns and encourage them to seek professional help. Avoid lending money to cover gambling losses or taking responsibility for managing another adult's gambling. You can also seek advice for yourself, even if the person who gambles is not ready to ask for help.

Vegas Nova Casino may provide account-related assistance and information about available safer gambling controls, but it is not a substitute for independent financial, medical or counselling advice. Staff may not be able to assess or treat gambling harm. If you need specialised support, contact an appropriate gambling help service or health professional in Australia.

If gambling has contributed to immediate danger, serious distress, threats of self-harm or harm to another person, stop gambling and seek urgent assistance from local emergency services or a qualified crisis and health service. Your immediate safety comes first.

Our approach

We aim to present gambling as entertainment and to support informed decisions. We do not suggest that gambling can provide a dependable income, improve your financial position or solve personal problems. Responsible gaming information should be read together with the applicable account terms and any controls or restrictions available on the service.

If you are under the legal gambling age, or if gambling is not permitted for you under applicable Australian law, do not use the service. Parents, guardians and account holders should take reasonable steps to prevent children and other unauthorised people from accessing gambling accounts or devices.